Shipping & Returns
📦 Quick Guide: Shipping, Returns & Care
At a Glance, We want your Miriel-CuCake experience to be as magical as our creations. Here is everything you need to know:
🌍 Shipping to UK, USA & Worldwide
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Processing Time: 1-5 business days (many pieces are handcrafted just for you!).
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Free Shipping: * Greece: On orders over €50.
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International: On orders over €100.
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Tracking: You will receive an email update with your tracking number as soon as your order ships.
🔄 Returns & Refunds
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14-Day Window: You can return your item within 14 days of receipt.
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Exceptions: For hygiene and customization reasons, Earrings and Custom/Engraved Jewelry are non-returnable.
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Condition: Items must be unworn and in their original packaging.
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Return Costs: Customers are responsible for return shipping costs (unless the item is defective).
🛠️ “Miriel-CuCake for Life” (Repairs)
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2-Month Warranty: Covers manufacturing defects (e.g., faulty clasps).
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Lifetime Repair Service: Because we make our jewelry, we can fix it! If your piece gets damaged after the warranty period, we offer a repair service for a small fee. Just contact us!
✨ Jewelry Care
To keep your pieces glowing:
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Avoid contact with perfumes, creams, and water.
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Remove before sleep or exercise.
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Safety Note: Jewelry contains small parts. Keep away from children under 4 years old.
🐾 Pet Safety (For CuCake Pets)
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Our accessories are decorative only.
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Do not use them as walking collars or with leashes.
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Always supervise your pet while they are wearing their aesthetic accessories!
